Business Management
Running a business in Koh Samui should give you freedom and opportunity and it should not consume all of your time. At Exclusive Management Samui, we provide professional business management solutions designed to keep you operations organized, efficient and performing at their best. From staff coordination, daily operations and supplier management to administration, customer experience, marketing support and financial oversight, our team can take care of the details behind the scenes. Whether you are based in Samui or managing you investment from overseas, we provide reliable support.
THE SUPPORT
25,000
Best for hands on owners who simply need someone reliable and understanding on the ground.
BUSINESS SUPPORT
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Administrative assistance
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Supplier coordination
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Staff support
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Invoice and expenses tracking
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Document organization
LEGAL SUPPORT
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Accounting
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VAT & Tax
REPORTNG
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Monthly profit and loss report
THE MANAGEMENT
45,000
Perfect for owners who want us actively involved in the daily running of their business.
THE SUPPORT
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Everything included in The Support management package
HANDS-ON MANAGEMENT
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Daily operations
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Staff management
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Supplier management
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Inventory monitoring
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Customer service oversign
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Maintenance coordination
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Quality control inspections
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Cost and expenses monitorying
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Operational problem solving
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Weekly owner updates
THE EXCLUSIVE
85,000
Complete hands on business management for owners who want us to take care of everything.
THE MANAGEMENT
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Everything included in The Management package
HANDS-ON MANAGEMENT
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Full operational management
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Dedicated business manager
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Staff recruitment
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Staff training
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Staff performance management
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Marketing management
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Social media management
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Customer experience management
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Promotional management
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Priority support
OUR MANAGEMENT SERVICES
STAFF MANAGEMENT
Available upon request
Staff scheduling, coordination, performance monitoring, recruitment assistance and professional day to day team management.
FINANCIAL MANAGEMENT
Available upon request
Expenses monitoring, payment coordination, revenue tracking and regular financial performance reporting for owners.
SOCIAL MEDIA MANAGEMENT
Starting from 10,000 per month
Social media management, content coordination and creation, promotions, campaigns and marketing strategies designed to grow your business.
CUSTOMER MANAGEMENT
Available upon request
Customer service standards, feedback monitoring, complaint handling and improvements to the overall customer experiences.
LEGAL MANAGEMENT
Starting from 1,500 per service
Coordination with trusted legal professionals for company documentation, licenses, contracts, permits and ongoing business compliance requirements.
ACCOUNTING MANAGEMENT
Starting from 3,000 per month
Coordination of accounting, bookkeeping, payroll, tax documentation and financial reporting to keep your business organized and compliant.
MENU DEVELOPMENT
Starting from 13,000 per service
Complete menu planning and set up, including menu structure, pricing strategy, costing, supplier coordination and operational implementation.
HOTEL SET UP
Starting from 25,000 per service
Complete hotel set up support including operational planning, staffing structures, procedures, guest experience and preparation for opening.
POS AND SYSTEM SET UP
Starting from 5,000 per service
Setup and coordination of POS system, reservations, inventory, payment systems, reporting tools and essential operational technology.
STAFF TRAINING
Starting from 10,000 per month
Professional staff onboarding and training covering service standards, operational procedures, customer experience and workplace responsibilities.
WHY OWNERS CHOOSE EXCLUSIVE
WE CARE.
Your business is more than numbers to us. We take the time to understand your vision, your team and your goals, treating your business with the same attention and car we would our own.
WE DELIVER.
Good management should create measurable results. We focus on stronger operations, controlled costs, trained teams and efficient systems to help your business perform at its best.
WE CREATE.
We don't just manage your business, we look for ways to improve it. From customer experience and staff performance to new ideas and revenue opportunities, we're always thinking on step ahead.
HOW TO START
01 - LET'S MEET
We start with a consultation to understand you business, current operations, challenges, current operations, challenges and goals. Weather you are opening a new business or improving an existing one, we identify exactly where support is needed .
02 - BUSINESS ASSESSMENT
Our team reviews your current setup, including staffing, system, finances suppliers, customer experience and daily operations. This allows us to identify areas that can be improved, streamlined or professionally managed.
03 - CHOOSE YOUR MANAGEMENT PACKAGE
Based on your business and the level of involvement you require, we recommend the management package that suits you best with adjustments if needed. Everything is clearly outlined so you know exactly what we manage, what is included and what it will cost.
04 - SETUP AND IMPEMENTATION
Once your package is confirmed, we get everything organized. Depending on your needs, this may include POS and system set up, accounting and legal coordination, staff training, menus, suppliers, procedures, and operational standards.
05 - WE TAKE CARE OF BUSINESS
From here, our team gets to work. We manage the agreed areas of your business, monitor performance, solve operational issues and keep you regularly updated. Giving you more time to focus on growth, your next project, or simply enjoying your investment.